They were very cooperative and always had swift replies and made sure and sent pictures to match my preference
I initially wrote a review for a drum I received that was quite underwhelming. The sound quality and overall drum construction did not meet the description. However, after contacting Customer Support, they sent me a replacement drum. The second one is significantly better in both sound quality and sturdiness. Despite the longer-than-expected shipping time, I’m happy with the drum and would definitely recommend it.
I did receive my drum quickly and yes, it is beautiful. However, I did not receive a bag with it and it was packed well but when appealed off the packing tape from the leather rim, it peeled the top layer off so it is torn. I’m just wondering what I could do to repair it what substance would be best because the drum is beautiful and I just want to fix it Other than that, I already owned three and I would buy another because this is a great company. Thank you.
Love the drum very beautiful sound and aesthetics well built Fairly decent shipping time love these drums!!!
I wasn’t sure exactly what I wanted, so I chatted them up and they explained everything. They sent me a picture of my custom strap before assembly and shipping and I got my drum delivered to my home 9 days after. Great product, great packaging, Fantastic service!!!
Excellent item and fun to play with.. I will surely get another one to go with it A very friendly and supportive seller. Nice doing business with you
Top seller, brilliant GanGan sticks, top quality and comfortable A++++++++++++++++++
My son wanted this for his Christmas present and he loves it!! The quality and sound is amazing.
Loved it - great quality
Beautiful item and reasonably priced. Delivery was quick also
Great customer service. Very quick at responding in regards to resolving an order issue and I would highly recommend to use his service.
Very pleased with service, and with purchase - ideal for my new drum.
Happy customer thank you
My husband was pleasantly surprised for his birthday
Brilliant service. Ohmmm
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